Fox Cities nurse recently caught a counterfeit car seat; avoid buying one
Madison Lammert
Appleton Post-Crescent | USA TODAY NETWORK – WISCONSIN
NEENAH – Recently, a routine night shift for Children’s Wisconsin Fox Valley Hospital NICU transport nurse Amanda Dassler became more eventful — and not in a good way.
Before an infant staying in the NICU — or neonatal intensive care unit — can go home, they must meet a number of milestones on a checklist. The last is being able to maintain a sufficient heart rate and oxygen saturation levels in their car seat for 90 minutes, which the nurses test in the hospital.
But, as Dassler loaded one infant into their family-provided car seat, she noticed several red flags.
There wasn’t a level indicator on the car seat, the chest clip was oddly large, the logo was unfamiliar, what little safety information there was on the seat was misspelled and she could not find a manual online.
Enlisting the help of two coworkers, who like Dassler are car-seat educators, they found the seat on eBay. The manufacturer was listed as “unknown,” but was traced to China.
“It just seemed off,” Dassler said.
Eventually, through running a series of Google searches, Dassler found a 2019 CNN article about counterfeit car seats. Its corresponding video depicted the same car seat as the one sitting in front of her — a knockoff of the popular Doona brand — being crash-tested at 30 mph and shattering.
“It’s so scary,” Dassler said. “It looks exactly like a Doona, just cheaper.”
The child’s parents were notified the next day and were aided in finding a safe car seat.
Here’s why foreign counterfeit car seats are dangerous
As Jane Howard, Chil- dren’s Safety Center manager and certified child passenger safety technician instructor, ex- plained,
Foreign counterfeit seats like the one Dassler found are dangerous be- cause they don’t meet Federal Motor Vehicle Safety Standards, which are required to legally sell
car seats on the open market. Such seats have been reported as being sold on Amazon.com, Kmart.com, Walmart- .com, Sears.com and more, according to the National Highway Traffic and Safety Administra- tion’s complaint logs.
“We’ve been hearing about these coming into the United States for a while,” said Jane Howard, the Safety Center man- ager at Children’s Wis- consin and a certified child passenger safety technician instructor.
“It was just a matter of time” before Children’s Wisconsin saw one first- hand, she said.
Samm Nelson, a certi- fied passenger safety technician who works with families online and in-person in the Neenah area, said sometimes those who buy fake car
seats online never actual- ly get a car seat.
She echoed that, just because a car seat is deemed safe for use abroad, it doesn’t mean it’s safe by U.S. standards or legally usable in the U.S. Those car seats don’t undergo the same testing and many don’t have a chest clip, which she said is essential to keep the shoulder strap in place.
Here’s how to
avoid buying a counterfeit car seat
Here are some steps parents and caregivers can take to ensure they’re buying a legitimate car seat:
• Shop in-person: Between Dassler’s story and those in the NHTSA complaint database, a common theme emerged: the suspected counterfeit seats were bought online. “One thing you can do is make sure that you’re going to a reputable, real store – not shopping online,” Howard said. “It’s hard to distinguish online what is reputable and what is not. When they advertise them online, they look like a (legitimate car seat).” If shopping in-person isn’t an option, Nelson said to ensure it’s coming directly from the brand or the actual retail store, not a third-party seller.
• Check for required features and information: In Dassler’s case, not being able to find information such as a level feature, manufacturer, instructions and manual were major red flags. There should also be a registration/recall card, a sticker stating the seat passed Federal Motor Vehicle Safety Standards, an expiration date, a clearly listed model number, and a U.S.-based manufacturer. If a seat is counterfeit, important information may also be in odd places. For example, the safety labels were sewn into the harness strap on the fake Doona seen at Children’s.
• Register your car seat using the registration form included: Nelson said the card can be mailed or the car seat can be registered online using the link on the card. “If the serial number was fake or already registered, they would let you know right away,” Nelson said. “It’ll tell you right away if that seat number has al- ready been registered, and if it has been, then more likely than not, you’ve made an error or there’s an issue with the seat.”
• Note misspelled words, non-U.S. measurements: One sign that a car seat isn’t manufactured in the U.S. is that it discusses safety requirements in non-U.S. metrics, like not listing height in inches or weight in pounds. Misspelled words can also be a sign something is wrong, Dassler said, noting the word “always” was spelled wrong on the counterfeit seat she found.
• Beware of deals: Howard said counterfeit seats are sold at much lower prices than their legitimate counterparts. Combos from high-end manufacturers that normally retail for $800- $1,000 might be listed for $400 or less, she said. “The adage of ‘if it seems too good to be true, it might be kind of shows through on this,” she said.
• Ensure it feels right: When handling the counterfeit car seat, Dassler noticed it was lighter than the real Doona seats she’s tested and the chest clip was abnormally large. “Trust your gut if you see or feel anything is off,” she said.
• Buy new: If a car the seat is expired or has been in an accident — no matter how minor — it’s no longer safe. “A key thing with car seats is knowing their history, and the best way to know the history of a car seat is to get it fresh out of the box,” Nelson said.
Here are more resources to find a safe car seat
• Children’s Wisconsin offers car seat checks. Its events can be viewed and appointments can be made at safekids.wi.org/ events/Car-Seat-by-Appointment. Children’s also provides communities with low-cost, reliable car seats. For more information on this program, call 414-607-5280. Additional car seat re- sources can be found at childrenswi.org and safe- kids.org.
• NHTSA also has an online car seat and comparison tool.
There are many ways to report suspected counterfeit car seats. To ensure future sales get shut down, it’s important to report to all agencies, Children’s said. Below are those reporting channels:
• NHTSA’s website
• StopFakes.gov (U.S. Department of Commerce)
• Consumer Product Safety Commission
Madison Lammert covers child care and early education across Wisconsin as a Report for America corps member. She is based at The Post-Crescent in Appleton. To contact her, email mlammert@gannett.com or call 920-993-7108.
Please consider supporting journalism that informs our democracy with a tax-deductible gift to Report for America.